Privacy Policy

Last updated: 27 August 2026

1. Introduction

My Norwich Wedding is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with www.mynorwichwedding.co.uk.

The My Norwich Wedding website is owned and operated by Love Story Weddings Limited.

For the purposes of UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Love Story Weddings Limited is the data controller for personal information collected directly through this website.

In this Privacy Policy, references to “My Norwich Wedding”, “we”, “us” or “our” refer to Love Story Weddings Limited in its capacity as operator of this website.


2. About My Norwich Wedding

My Norwich Wedding provides an online platform helping visitors discover and access wedding-related services available in Norwich and the surrounding area.

The website may provide links to services operated by Love Story Weddings Limited and to other wedding businesses, service providers or partners.

Where you leave My Norwich Wedding and visit another website, the privacy policy of that website will apply to any information you provide there.


3. Information We May Collect

Depending on how you use the website, we may collect the following types of information.

Information you provide to us

This may include:

We ask that you do not provide sensitive personal information unless it is genuinely necessary for us to deal with your request.

Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

We may use this information to understand how visitors use the website, measure the effectiveness of advertising and referral campaigns, improve the website and identify technical or security issues.


4. UTM and Referral Tracking

Links on My Norwich Wedding may contain tracking information such as UTM parameters or referral identifiers.

These allow us to understand matters such as:

This information may be combined with website analytics information.

Where reasonably possible, reporting is carried out using aggregated or statistical information rather than information intended to directly identify individual visitors.


5. How We Use Your Personal Information

We may use personal information to:

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless we have a lawful basis for doing so.


6. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

Consent

Where you have actively given us permission to process information for a particular purpose.

For example, consent may be used for certain marketing communications or non-essential cookies.

You can withdraw your consent at any time.

Contract

Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests

We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

Legal obligation

We may process information where necessary to comply with a legal or regulatory requirement.


7. Wedding Service Providers and Third-Party Websites

My Norwich Wedding may display links or direct visitors to separate wedding-related services.

This may include services operated by:

Clicking a link to another service may take you to a different website.

Once you leave www.mynorwichwedding.co.uk, the organisation operating the destination website will normally become responsible for any personal information you provide directly to it.

You should therefore review the privacy policy displayed on the relevant website before submitting personal information.

My Norwich Wedding is not responsible for the privacy practices of independently operated third-party websites.


8. Sharing Personal Information

We do not sell personal information.

We may share information with trusted organisations where reasonably necessary to operate our website or business.

These may include:

Where suppliers process personal information on our behalf, we expect them to use appropriate security and confidentiality measures.

We may also disclose information if required by law or where reasonably necessary to protect our legal rights.


9. Website Analytics

We may use website analytics and traffic-monitoring technologies to understand how visitors interact with My Norwich Wedding.

Analytics information may include:

Analytics information helps us understand which parts of the website are useful and how visitors find our services.

Where consent is required for a particular analytics technology or cookie, we will seek consent before activating it.


10. Cookies

My Norwich Wedding may use cookies and similar technologies.

A cookie is a small piece of information stored on your device when you visit a website.

Cookies may be used for purposes including:

Some cookies are essential for the operation of the website and may not require consent.

Other cookies, including certain analytics or advertising cookies, will only be used where appropriate consent has been obtained.

Where available, you can manage your cookie preferences using the cookie controls displayed on the website.

You can also control cookies through your browser settings.

Blocking certain cookies may affect the way some parts of the website function.


11. Marketing Communications

We will only send direct electronic marketing communications where we are permitted to do so under applicable law.

Where marketing is based upon your consent, you can withdraw that consent at any time.

Every marketing email we send should provide a method for unsubscribing.

You may also contact us directly and ask us to stop sending marketing communications.

Stopping marketing communications does not prevent us from contacting you where necessary regarding an existing enquiry, transaction, contract or legal matter.


12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods will depend on:

When personal information is no longer required, we will delete, anonymise or otherwise securely dispose of it where reasonably practicable.

Anonymous statistical information may be retained for longer because it does not identify individual visitors.


13. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

However, no website or internet-based communication system can be guaranteed to be completely secure.

You should therefore take appropriate care when providing information online.


14. International Data Transfers

Some service providers used to operate the website may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps where required to ensure that suitable safeguards are in place.

These safeguards may include recognised adequacy arrangements or approved contractual protections.


15. Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

Right of access

You may ask us for a copy of personal information we hold about you.

Right to rectification

You may ask us to correct personal information that is inaccurate or incomplete.

Right to erasure

You may ask us to delete your personal information in certain circumstances.

This right is sometimes known as the “right to be forgotten”.

Right to restrict processing

You may ask us to restrict the way we process your information in certain circumstances.

Right to object

You may object to certain types of processing, including processing based upon legitimate interests and direct marketing.

Right to data portability

In certain circumstances, you may ask us to provide personal information in a structured, commonly used and machine-readable format.

Right to withdraw consent

Where we rely upon your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.


16. Exercising Your Rights

If you wish to exercise your data protection rights, please contact us using the contact details provided on the My Norwich Wedding website.

We may need to verify your identity before processing certain requests.

There will normally be no charge for exercising your data protection rights.

However, the law may allow us to charge a reasonable fee or refuse to act where a request is clearly unfounded, excessive or repetitive.

We will respond within the timescales required by applicable data protection law.


17. Children’s Privacy

My Norwich Wedding is intended primarily for adults arranging or providing wedding-related services.

We do not knowingly seek to collect personal information directly from children through this website.

If we become aware that personal information relating to a child has been submitted inappropriately, we will take reasonable steps to address the situation.


18. Links to Other Websites

Our website may contain links to other websites.

We do not control those websites and are not responsible for their privacy practices, security or content.

You should read the privacy policy of any external website before providing personal information.


19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

The latest version will always be published on www.mynorwichwedding.co.uk.

The date at the top of this policy shows when it was most recently updated.


20. Contacting Us

My Norwich Wedding is operated by:

Love Story Weddings Limited

Website: www.mynorwichwedding.co.uk

If you have a question about this Privacy Policy, the information we hold about you or the way your personal information is processed, please contact us using the contact details published on the website.


21. Complaints

If you are unhappy with the way we have handled your personal information, we would appreciate the opportunity to resolve your concerns directly.

You also have the right to complain to the UK’s independent data protection regulator:

Information Commissioner’s Office (ICO)

Further information about your data protection rights and how to make a complaint is available from the Information Commissioner’s Office.